Theatre-based learning to foster corporate legacy change
Résumé
"Purpose: The current literature relating New Public Management (NPM) with effective organizational change is mostly focused on how the private sector’s managerial methods and tools can be better applied to the public sector by “modernizing” it, allowing for a more rational use of resources and improved economic performance. The success with regards to the implementation of major organizational change is increasingly measured by standardized quality management tools, used mainly by the private sector, such as balanced scorecards or performance-related salaries. While these managerial devices are, for the most part, understood and readily accepted by internal stakeholders in the private sector, studies have shown that they can trigger unexpected and unwanted dynamics in public companies, which often have a larger mandate, both in scope and purpose, than their private counterparts. An increasing number of scholars argue that private sector managerial tools and methods cannot be merely imposed upon employees in the public sector due to the possible generation of resistance or detriment to the intended outcomes of the organizational change desired. [...]" Irena Descubes and Tom McNamara
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