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Article Dans Une Revue Information and Management Année : 2018

Evolution of the impact of e-business technology on operational competence and firm profitability: A panel data investigation

Jose Benitez
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Yang Chen
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Aseel Ajamieh
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Résumé

This study examines the evolution of the impact of e-business technology on operational competence and profitability using a panel dataset of 154 Spanish firms. We find that e-business technology has a positive effect on operational competence that decreases over time and the firm’s proficiency in exploiting a portfolio of operational capabilities has a positive impact on profitability that becomes more substantial over time. The findings provide some insights on how the initial and subsequent IT investments affect operational competence and profitability over time. This study methodologically illustrates how to perform a partial least squares estimation using panel data.
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Dates et versions

hal-01998202 , version 1 (29-01-2019)

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Jose Benitez, Yang Chen, Thompson S.H. Teo, Aseel Ajamieh. Evolution of the impact of e-business technology on operational competence and firm profitability: A panel data investigation. Information and Management, 2018, 55 (1), pp.120-130. ⟨10.1016/j.im.2017.08.002⟩. ⟨hal-01998202⟩

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