Mired in deception: escalating an environmental disaster in Colombia

Orlando Contreras-Pacheco , Cyrlene Claasen (1)

1 ESC [Rennes] - ESC Rennes School of Business

This paper aims to analyze concealment and deception in self-defeating organizational crisis response strategies and the possible consequences of their adoption on a company’s reputation. It represents an example of where every guideline to address stakeholders after a crisis was dismissed.

Mots clés: Reputation; Deception; Concealment; Crisis response strategies; Organizational crisis management; Environmental disasters

Domaines: Gestion et management; Ecologie, Environnement

Orlando Contreras-Pacheco, Cyrlene Claasen. Mired in deception: escalating an environmental disaster in Colombia. Journal of Business Strategy, 2018, 39 (2), pp.39-46. ⟨10.1108/JBS-04-2017-0058⟩. ⟨hal-01998404⟩