Value creation and appropriation of software vendors: A digital innovation model for cloud computing

Dirk Schneckenberg (1) , Jose Benitez (1) , Christoph Klos (2) , Vivek Velamuri (3) , Patrick Spieth (2)

1 ESC [Rennes] - ESC Rennes School of Business
2 University of Kassel
3 Leipzig Graduate School of Management

Do software vendors propose, create, and capture value in the era of digital transformation? Drawn on the literature of business models, digital innovation, and firms' capabilities, we examine this cutting-edge research question. We conducted a multiple case research of 10 software vendors operating in Germany and Austria. The thematic analysis yields a conceptual model that explains whether and how software vendors leverage cloud computing-enabled innovation for the digital boost, which is this study's primary contribution to information systems research. Software vendors use a complementary portfolio of information technology and organizational capabilities to innovate in their value proposition, creation, and capture.

Mots clés: Digital innovation; Software vendors; Cloud computing; Business model; Digital capabilities; Organizational capabilities

Domaines: Gestion et management; Informatique [cs]

Dirk Schneckenberg, Jose Benitez, Christoph Klos, Vivek Velamuri, Patrick Spieth. Value creation and appropriation of software vendors: A digital innovation model for cloud computing. Information and Management, 2021, 58 (4), pp.103463. ⟨10.1016/j.im.2021.103463⟩. ⟨hal-03329065⟩