Laurent Scaringella, Anna Górska, Dennis Calderon, Jose Benitez. Should we teach in hybrid mode or fully online? A theory and empirical investigation on the service–profit chain in MBAs.
Information and Management, Elsevier, 2022, 59 (1), pp.103573.
⟨10.1016/j.im.2021.103573⟩.
⟨hal-03519796⟩